Track 'n Bill
Your Entire Customer Service Process at Your Fingertips
This "easy-to-use" Customer Service Tracking software enables you to manage your entire customer service process, and empowers all staff to undertake their share of the tasks without having to generate additional paperwork. And then bill your customer automatically.
In addition you can also:
- prioritize service requests
- assign requests to specific employees
- review work orders for employees, by priority and status
- automatically escalate priorities based on user-defined rules
- account for technical staff time
- manage prepaid service contracts and print and track renewal notices
- produce timely and accurate billing information
Maximize your service efficiency with this powerful tool, and have the option of integrating it with a comprehensive office automation and accounting system.
For more information about this, or any other Blue Link products,
please contact us.
