Simply put, after-sales service is any kind of service provided to the customer after the sale is done. Most of the time, after-sales service is known as handling refunds or exchanges in a timely manner to keep the customer content and loyal to your business. Some B2B wholesale distributors don’t only buy and sell products … Read more
For many wholesale distribution businesses that sell equipment, industrial products, automotive inventory, HVAC products or similar items, they also have a service department for managing inventory service and repairs, regularly scheduled maintenance and for handling warranty items. This service and repair work is typically a small percentage of the company’s revenues and requires fewer resources … Read more
This post outlines functionality businesses should expect from their Service and Repair Software. I previously wrote a post on what you should expect from Wholesale Inventory Software. This week, we’ll focus on the features that are important to most service & repair businesses. By “service and repair businesses”, I refer to any business that employs technicians who … Read more
Blue Link ERP provides integrated Accounting Software and Inventory Management Software to small and medium sized businesses, primarily wholesalers & distributors. READ MORE
