Software Implementation Services

As part of Blue Link’s commitment to service, we have a team of expert consultants available to deliver our implementation and training services. Our consultants, and those of our Partners, understand the importance of our products to your business and have the training and background to successfully implement the system for your business.

Implementation Services Offered:

Data Migration

Blue Link takes care of the data migration process to move all relevant data from older systems – without the need for manual data input.

Consulting

Initial and on-going consulting services ensure the system is set-up the right way for your business and helps to identify new opportunities.

Employee Training

Robust on-site and remote training plus additional training resources such as documentation and videos are available to all customers.

Blue Link Implementation Process:

At Blue Link, we generally look at a timeframe of 3 to 5 months to go-live once a decision has been made to go with the software. This is based on a first-come, first-served basis. Shortly after the decision to move forward with Blue Link, an implementation planning meeting will take place with key members from both teams.  During this meeting, the timeline will be created for the implementation, along with the determination of who the key contacts will be from the customer for different areas of responsibility.  Over the following few months, the consultant assigned to your implementation will remotely work on your implementation as per the assigned timeline, performing tasks around data migration and environment provisioning. Our consultant will then go on-site to your premises approximately 1 week before go-live to train your users, configure the system to your requirements and do a final data migration.  The consultant will then generally stay on-site for the first week you are live and assist users as they are going through their daily activities as well as work on creating reports to meet your requirements.

“To confirm, last week‘s migration experience in Montréal well exceeded our expectations. Special THANK YOU to Joanne and Monique for the roles you played in setting this up internally and the initial preparation. Kudos to Monique for volunteering to go to Montréal. I would still be out there working if it was not for your expertise, calmness and guidance. Congratulations to you Darren as well, the migration from Dynacom went very smoothly and THANK YOU for navigating through the rough spots with PAQ and their techs. Mr. Canes – you have a remarkable team and the product just keeps getting better.”

-Mark Starling, Managing Director