Blue Link support is completely personalized which results in you speaking to the same few representatives each time – who get to know you and your business on a personal level. Blue Link is pleased to offer our customers a range of personalized technical support options:
Online Customer Portal
Visit our Online Customer Portal where we are constantly adding to the 100s of pre-recorded training videos. Save costs by using the training videos as opposed to contacting support directly when dealing with small issues and as a tool for training new employees.
Hours of Operation
Our phone support lines are open from 9AM to 5PM Monday to Friday, with provisions in place for emergency situations and for clients who operate outside of those hours.
Support is available via e-mail. Click here to submit your question to Blue Link support.
Please note, the same rules that govern the billing of phone support govern support through other communication mediums such as e-mail, fax, and online. Please read your support contract for more details concerning billing.