“The software is working way better than our previous software. The support team has been remarkable, when we submit a case it gets fixed in a very timely manner. We are still working out the kinks but we are getting there.”
– Zach Taylor, Sales Manager
“We’ve gone from not being able to understand where inventory is to having complete visibility of our inventory at every moment of time – whether it’s sitting on a cart, whether its in a bin, regardless of where it might be.”
– Peter Gerogacopoulos, Head of Finance and Procurement
“I have been through numerous software changes and this was BY FAR the easiest, most efficient and painless transition that I have been through. It has been smooth sailing since and we love the system.”
–Shielya Bennett, Accountant
“Blue Link has been amazing right from the sales team, support, training…everything. We couldn’t have asked for a better partnership with an operating system.”
–Melanie Beckett, Assistant Director of Sales & Operations
“I think of [Blue Link’s Automated Routines Manager or ARM] as a money maker. It automatically prints pick tickets in the warehouse all day without any management involvement. Orders are printed based on efficiency of pick walk, and labour costs are reduced. We also use ARM to automatically transfer inventory from one location to the other based on sales needs. Again, no one in management has to even look at what is happening, the computer does it all for you.”
– Fred Pritchard, Vice President
“After using Syspro ERP for the past 18 years, we made the painful but necessary transition to a new ERP system. After a thorough review we decided on Blue Link Associates hosted offerings.
To say the prospect of this change evoked trepidation and anxiety for our management team would be an understatement. Having used our old ERP system for so long, we had created an enormous database of information, luckily both systems utilized SQL but the data conversion added an additional layer of apprehension………..
But Darren and his team, first remotely and then over a week on-site achieved a near “flawless” conversion to their Blue Link Elite ERP platform and had us working in the new system almost immediately. This was an incredible feat only made possible through experience and knowledge, both of which I can attest they have an abundance of.
Now after six months working with the product and the Blue Link team, our only regret is that we did not make this move years ago. Over the past few months we have been “tweaking” the product and adding customized changes that have been a real asset to our specific operations, best of all without “breaking the bank” to do so.
No matter how big or small the issue or inquiry, Blue Link’s support team has been the most welcome component of this upgrade. They are extremely knowledgeable, professional, prompt and courteous, they are also “very fair” when it comes to billing for these extremely important services, they have held our hand through this entire process (and still are).
All members of the company/team are readily available and accessible which has also been of comfort during this entire process. In my 35+ years in the computer industry and as an IT Admin, their support on a daily basis had been, and by far, the most professional, competent and efficient process that I have ever had the pleasure of experiencing.
Lastly, the software………..It is without hesitation (or any type of influence) that we can recommend to anyone in the market for a robust & powerful ERP system with “old school support from people who truly care”, that they give Blue Link Associates a call.”
– Ross Lemire, VP Operations
Ottawa Food Bank
“Implementing Blue Link has greatly improved upon the services we provide to our 140 member agencies. It has definitely streamlined our warehouse and food distribution operations simplifying order picking and inventory control.”
– Gary McCarthy, Operations Manager
Qualifirst Foods Ltd.
“If you told me a year ago that Qualifirst would be decreasing our staff by 60% I would have been shocked and terrified, our business would be ending! Well quite the opposite happened, we had grown our business, increased sales and are busier than ever! How is that possible you ask? Well by using Blue Link’s ARM of course.
Thanks to Blue Link’s ARM technology, we have now stepped into the future of business operations. Implementing their automation into our day to day has created a seamless, productive, confident system we rely on. This has provided us with the extra time to dedicate towards sales, company growth, and employee engagement.
Because of this automation we no longer have to busy ourselves with emailing order confirmations, sending invoices, and following up on payments as Blue Link now does all this for us! They work behind the scenes everyday to ensure our clients are contacted, so that we don’t have to. And with the help of their nightly reporting system, we are now able to see each employees daily contribution. With quantifying how long they took to pick/pack/process an order, what their fastest vs. slowest times were, and how much free time they had during the day. With this information we have been able to strengthen our team, increase our productivity, and spend less time analyzing areas of improvement.
They have also provided us with a safe guard from errors, as the ARM will notify any employee who did not correctly enter or complete an order. Because of this we no longer require the same level of supervision we once did, as the system will notify us if there is an issue, or a problem we need to address.
A year later using ARM and our phones ring less, we have less emails to respond to, less complaints to address, we have decreased staff, increased productivity, and reduced errors. Because of this we have saved time, money and overall our staff are much happier, and so are our clients. Thank you Blue Link!
– April Tobin, CSR & Warehouse Lead
“Blue Link Elite has provided us with easy access to important business data via an extremely user-friendly interface. This has allowed us to make informed business decisions and has helped us manage our business effectively.”
– Ray Martin, President
Tex Star Bearings
“After much research to find the right ERP system for our industrial products company we decided to switch to Blue Link Elite. One of the founders, Mark Canes was instrumental in our decision process. He did several demos to ensure that the software would meet all of our needs and also added some custom features so the system would fit our business model. The technical team led by Darren Myher helped ensure a seamless transition from QuickBooks to Blue Link and while we had some small issues along the way (which is to be expected for such an undertaking) the team was always available for questions. I would highly recommend this software. We are using the hosted version and have not had any issues with connection or down time. And not having to host the server in house has enabled us to focus on growing our business instead of dealing with IT issues.”
– Tahseen Bock, Managing Director
“The most impressive part about BlueLink is not the software (more on that in a bit), but the people. When we did our due diligence in searching for a new accounting system, we narrowed our search down to three different providers. Each offered, for the most part, the same type of software and features that my company needed. What set BlueLink apart from the other two was the level of engagement we received from our initial phone call. We immediately felt at home and had not just the right software, but the right partner to grow our business. That partnership remains even stronger today.
As to the software, the ERP interface is perfect for our wholesale distribution company. From tracking inbound ocean containers to automated reporting, BlueLink saves us both time and money. One area that has really stood out for our organization is the level of customization we have been able to implement over the past 24 months that has really helped us streamline our operations. This level of customization would not be possible without the partnership we have been able to build over the past few years.
BlueLink’s software interface at times feels somewhat dated and can create some challenges in navigation. Their periodic updates have addressed many of these issues and has helped with additional drill-down capabilities. Database management with our SKU count can be somewhat cumbersome and we have worked with BlueLink to help address and improve.”
– Michael Ricks, President
“Liana and I are of course getting excited about retiring. Our last day will be September 26 so the finish line is within sight now. We would like to think we have left the company in good shape and in a large part that has been because of our decision to use Blue Link as our accounting package. We almost feel that you are part of the company because of the close working relationship we have. Thanks once again for marketing a great product and supporting it with a devoted staff.”
– Wayne Delroy, IT Dept.
“To confirm, last week‘s migration experience in Montréal well exceeded our expectations. Special THANK YOU to Joanne and Monique for the roles you played in setting this up internally and the initial preparation. Kudos to Monique for volunteering to go to Montréal. I would still be out there working if it was not for your expertise, calmness and guidance. Congratulations to you Darren as well, the migration from Dynacom went very smoothly and THANK YOU for navigating through the rough spots with PAQ and their techs. Mr. Canes – you have a remarkable team and the product just keeps getting better.”
– Mark Starling, Managing Director
“I wanted to let you know that we are very happy (now that all is up and running) with ‘phase one’ of the upgrade. The new Windows program has clearly made a difference in speed within the BL environment just as you said it would. I would like to thank you very much for all your help! You patiently explain everything to us and do a great job helping us to fix issues (like the ones we had today) when we need it! It is clear that you are an expert at what you do and an asset to clients like us. Thanks again for all of your help!”
– Michelle Crossan, VP Operations
Classic Custom Products
“[Blue Link] is the best thing that has ever happened to CCP thanks so much!! We love Blue Link!”
– Marybeth, Controller
Wiseworth Canada Industries
“We were just thinking about what it was like with our old system compared to Blue Link. UUUUGGGHHHHHH-shudder at the thought. Hammer and Chisel are gone! You guys have made our lives so much better! All of the little tweaks that are left are so inconsequential it is funny (needed, but minor issues)! Thank you for helping me/us look forward to work!”
– Marcel Potter, CSR/Purchaser
“We are very impressed with the efficiencies that Blue Link Elite has provided, and the seamless way in which it has been integrated with our other software. I am sure that you will be very successful in providing this solution to other companies in our industry (foodservice distribution) and we look forward to a long and valuable relationship with Blue Link.”
– Wendy Kippen, Accountant & Office Manager
Bermuda Import and Export
“After the first week, everyone was really pleased with the new system. Getting Blue Link Elite was the best decision I’ve made, and that Bermuda Import & Export has made, as it really has helped us out.”
– David Potts, Financial Controller
“The Blue Link system saves time, money, and is accurate. It used to be that I had to stop what I was doing just to do some basic reports. My boss would call me up and ask me for something, and it would take a long time – now, it’s all automated, it’s wonderful. With the Blue Link Elite system in place, business intelligence can be gathered, consolidated and used efficiently across the entire company – no matter how far expansion plans takes it. Everyone now has the information they need to do their job.”
– Michael Nealon, CFO
Wolfmark Promotional Apparel
“With the number of systems we have gone through, this has been absolutely from start to finish the most complete one. I’ve opened up systems and was a little concerned it wasn’t doing the basic things. Blue Link not only does the basic things, it seems to allow and anticipate things in the future that can be done or changed. With 6 inventory systems I’ve been through, Blue Link is the most comfortable.”
– Paul Marinin, Purchasing Manager
“Blue Link has made an effort to understand the complexity of our business and has made a valuable contribution towards designing practical business solutions.”
– Eric Schneider, CFO
Wood & Associates Direct Marketing Services Ltd
“Blue Link’s Solutions Accounting has allowed us to create an on-line project docket. From quotation through to invoicing everyone in the organization can view where a project is at any time.”
– Ralph Bain, President
True North Nutrition
“You have enabled us to mould this system to cater completely to our needs.”
– Rob De Simone, President
Muti and Co. Ltd.
“We would not have been able to achieve such rapid progress without the structure provided by the Blue Link system….MUTI & Co is tremendously pleased with the Blue Link Solutions system and the support…”
– Tiziano Pietrobon
Japan Auto Parts
“In order to meet the increased revenue we have experienced since implementing Solutions… we would have needed to add an additional 3 to 5 sales people at an annual cost between $90,000.00 and $150,000.00…We are delighted with the service and support we receive from Blue Link Solutions!”
– Bruce Wulfsohn, President
Retail Ready Foods Inc.
“Blue Link is very client-focused, and has always been concerned about our unique needs. Blue Link will seek out viable solutions for any ERP issue or need that arises – and provides timely and effective support by people who know the system inside out.”
– Marc Jones, IT Manager
L & S Security Hardware
“Blue Link Elite enables the business to work smoothly, and to be able to expand over the next few years, without having to consider any other packages.” …”the webinars provided by Blue Link are extremely useful, and can be viewed many times at different non-stress times. Employees really appreciate that they can watch the webinars anytime they want to – and can get answers to questions as they need them – and can go back and check again if the answer wasn’t clear the first time.”
– Robert Kranjec, President