Blue Link ERP had the features he needed, and “although at the upper limit of the price range, looked good.” Blue Link ERP uses Microsoft SQL-Server for the back-end database, and scales from single-user to dozens of concurrent users, and handles large transaction volumes.
Mr. Kranjec was also positively influenced by the experiences of companies with similar software requirements: such as one customer which focuses on providing architectural hardware, locksmith, and security markets with electric locks, door hardware and access control products; and another which distributes food processing equipment and supplies, provides a knife sharpening service, and operates a retail outlet and showroom.
For L & S Security Hardware, the Blue Link feature of being fully compatible with Microsoft was essential, as it meant the company was guaranteed to be able to safely migrate years of accumulated archives. And the promise of future versions of Blue Link ERP allowing colour coding in inventory was also a big plus, allowing further detailed control of inventory. Blue Link also provides the Point of Sale, service order software, dispatch, and inventory control required by L & S Security Hardware, along with other important features such as integration with Outlook, and customizable reports.
Installation and Training:
Mr. Kranjec is pleased that Blue Link support was readily available throughout the installation process.
Despite some initial problems with the Point of Sale and virtual private network (VPN) hookups, he says, “Blue Link worked hard with me, and we finally got the older drivers to work”.
Mr. Kranjec says that when he requires support, it is always available.
The employees have taken easily to the new software, finding it simple to work with, and they value the order dispatch, sales order, and review screens. The number of report variations is appreciated, as is the ability to customize and to use the reports with Excel.
Kranjec adds, “The Accounting Department still tends to verify some of the Blue Link calculations in-house with Excel – but is finding that Blue Link is invariably right.” He sees that the counter-checking is getting less frequent as the staff comes to trust and rely on the Blue Link software.
In conclusion, because of its inventory intensive operations, L & S Security Hardware makes constant use of the inventory control features of Blue Link ERP, and finds them “very powerful; and the Contact Manager software is really good too.”
Blue Link’s close involvement with all aspects of the conversion leads Kranjec to believe that previous problems with year-end migration of accounts won’t happen in 2007.
Overall, Kranjec says that there are still “lots of features we haven’t got around to using,” mostly because of time and work pressures. But, he adds that “the webinars provided by Blue Link are extremely useful, and can be viewed many times at different non-stress times. Employees really appreciate that they can watch the webinars anytime they want to – and can get answers to questions as they need them – and can go back and check again if the answer wasn’t clear the first time.”
He sees Blue Link ERP as providing all the software programs that his company needs – now, and into the future. Blue Link “enables the business to work smoothly, and to be able to expand over the next few years, without having to consider any other packages.”