A Qualified Team of Professionals – Here to Help

Blue Link offers the highest level of services to ensure our clients, and those of our channel partners, maximize the benefits delivered by the solutions we offer. Professionally delivered services turn good software into ideal business solutions.

Personalized Technical Support & Consulting

Our in-house, dedicated tech support team is here to empower our users! Feel comforted knowing that someone knowledgeable who knows your specific business requirements is always there to make sure you get the help you need. Our consultants know our customers on a first name basis and provide initial and on-going analysis of your business processes to ensure you’re getting the most out of our system.

Blue Link's Technical Support Services
Gonzalo PerezTech Support Manager
“What I love about my job is that every day is different. I enjoy helping our clients get the most out of their data and am fortunate to have a talented team that is highly knowledgeable in various technologies which allow them to assist our clients in making the best business decisions where customization and integration are concerned. We strive to provide the most cost-effective method of implementation, providing different options factoring in cost, complexity, and value to the end-user.”

Secure Data Migration & Implementation

We’re there every step of the way to ensure your software is efficiently implemented and to help you get the most out of the system through our customized and highly personal implementation process. You don’t have to worry about losing your old data – our data migration services migrate all relevant data from your old system(s) without the need for manual data input.

Mike Miner Senior Consultant in Implementation
“Many businesses worry about losing their critical data when implementing a new system. That’s why I enjoy being able to work directly with our customers, face-to-face, to ease their minds and avoid them having to manually key information into the system during the implementation process.”
Blue Link's Consulting Team

“I can’t say enough about the support that we have had at Blue Link. Some people might know Darren as the resident genius; he is a genius. He, along with Monique, but he especially, has been able to look at some very specific things with us and he’s been able to come up with some amazing solutions.”

– John Valente, Co-Owner, Marigolds and Onions

1-on-1 Training & Education

The success of any software implementation is employee adoption. Robust on-site training helps your employees get comfortable with the system and additional training resources such as documentation and videos are available to all customers free of charge.

Blue Link's Employee Training Services
Garth Buttress Training Specialist
“I enjoy meeting business people from varying industries across North America, learning about their unique challenges and I look forward to working with them to get the best use of our software in their industry vertical.

Education is a very important part of the implementation that can reduce the amount of time spent on support calls later. Effective training improves the efficiency of a customer’s business as users are equipped and become proficient at using the software in their department.”

Perfect-Fit Customization

Our team will work with you to customize the software to accommodate any unique aspects of your business to help you become a greater competitor in your industry. We know that no two businesses are exactly alike and work with you to create a solution designed for your specific needs.

Lidia Laszlo Senior Developer
“In my 20 years with Blue Link, I’ve seen the software change over the years from a ‘simple’, ‘regular’ package to a sophisticated, complex, competitive software solution, bringing our company to another level.

I simply love my job and I can say I’m happy to come to work every day. As a developer, I like the challenge and satisfaction of designing and creating the code that will solve a problem, making our customer’s life easier or even bringing them joy. I love working on new projects and learning about new things to help me build a better software. I like to collaborate with other team members and one of my goals is to pass the knowledge earned through my long experience to them.”

Blue Link's Development Team