An integrated IT solution has helped Knit-Set improve productivity across the organization. Access to comprehensive, accurate and up-to-date information is enabling employees to focus on key tasks instead of tedious manual work. Duplicated data-entry has been eliminated, saving staff 10-15 days per month in time. Better visibility into product status is also helping to improve customer service.
“Our sales staff can now sell immediately on the phone instead of having to ask someone else about product availability before accepting an order,” says Sandler.
Lower Cost of Operation
Windows Small Business Server 2003 is also helping Knit-Set improve its bottom line by providing management with access to timely and accurate information needed to make sound business decisions. The result is better visibility into inventory status, which helps ensure that sales obligations are fulfilled, while also maximizing inventory turnover and reducing the costs associated with warehousing excess product.
“Ensuring we don’t have overstock is important to our business because leftovers mean reduced revenue – typically we have surplus inventory at the end of the season,” says Sandler. “Having access to inventory information helps us identify and sell any surplus, and enables us to plan for the following season because we can clearly see what colors and styles sold well.”
Improved Performance and Reliability
Windows Small Business Server 2003 provides a robust solution that will be able to grow with the company. The solution helped to create a secure network, kept it up-and-running, and automatically protected business information.
“We are confident that we are working in a business environment that Knit-Set can depend on,” says Canes. “Microsoft SQL Server 2000 provides a robust, reliable and scalable database. It helps protect business information and prevents lost productivity with a secure infrastructure that includes built-in firewall protection and secure remote access.”
With the help of the solution implemented by Blue Link Associates Limited, Knit-Set Canada Ltd. has accrued the following tangible benefits:
- Saved 10-15 working days a year
- Improved inventory management
- Reduced travel costs
- Improved security
- Eliminate manual processes