[Customer Testimonial Video – ECS Coffee] – Marketplace and eCommerce ERP Integration for Retailers

Ecommerce Blue Link ERP Integration

Blue Link customer, ECS Coffee has certainly come a long way since their humble beginnings as a small company with part-time operations out of a garage in North Burlington, Ontario. They have grown quickly since launching in 1997,  from having just one employee and one truck to now having over 30 employees, and operating a growing … Read more

Is Your Accounting ERP Software Provider Just Another Vendor or a Partner?

ERP Software Vendor vs ERP Software Partner

Whether it’s filling up your gas tank or ordering your morning coffee, we don’t often give a lot of thought to the vendors we purchase our everyday items from. This is because these are simple and instant transactions. You pay the vendor for a particular product at a set cost and that’s that. However, when it … Read more

How Unhappy Customers Can Benefit Your Wholesale Distribution Business

Learning from Unhappy Customers - Blue Link ERP Software

Unhappy customers are inevitable when it comes to your wholesale distribution business…think about how many times you have been one yourself. It’s bound to happen and it’s a natural reaction to take negative feedback to heart. However, before you go into defense mode and potentially make the issue worse, the old saying “when life hands you lemons….” … Read more

How A Warehouse Management System Helped This Company Go From Processing 30 Orders a Day to 100

Kroeger and Blue Link's WMS

There are many reasons why a small business would want to implement a warehouse management system. Some examples include an increase in order volume, picking errors when dealing with similar products and manual processes, and wasted time managing inventory in a warehouse that is not organized by bin and shelf location. Whatever the reason may be, … Read more

Business Management Software: When to Ask for Customer References

Customer References

With any major purchase it is good practice to evaluate reviews and speak to references whenever possible. This is especially the case with any major business purchase, such as business management software. When searching for a new system, it is best to narrow down your options to 3-6 vendors as a starting point for evaluating … Read more

Finding a Respected Software Vendor [Testimonials]

Testimonial

Selecting a new software system to run your business can be an involved process. There are many things to consider in a new system including: its functionality, support, price, business fit and others. While these areas are extremely important, the process is not complete without a thorough evaluation of their customer satisfaction (testimonials). Customer testimonials … Read more

ERP Software is a People Business

It’s always interesting interviewing candidates for sales positions. Given that the interviewee is effectively trying to sell the interviewer, it’s important to watch the candidate’s technique very carefully. One should pay particular attention to their listening and questioning techniques, of course – it always amazes me when a candidate cannot repeat back to me basic facts I shared … Read more