Software support, or customer service is a service typically offered to customers after a sale. The purpose of the service is to provide customers with the aim of offering assistance in addressing issues, particularly those of a technical nature. Whether you’ve called your software support line in the past or any other customer service line, … Read more
There is no doubt that wholesale ERP software – and technology in general– has changed drastically over the past 15, 10, 5 and even 2 years. With such a fast rate of change, it can be hard for businesses to keep up to the latest trends leading some to miss out on the advantages provided … Read more
We’ve previously discussed the importance of finding an ERP vendor who can meet all your functionality requirements, and the difference between custom software vs. out-of-the box software, but there are other important factors to consider. Functionality and cost should not be the only criteria on which you evaluate vendors, given that the software market is somewhat saturated … Read more
When choosing business software, the availability and quality of the helpdesk / support department are frequently overlooked. Yet we’ve all heard the complaints and retold the jokes about technical support. You call for help with your software, and after waiting on hold for 45 minutes, you get asked a bunch of questions by a technician … Read more
Blue Link ERP provides integrated Accounting Software and Inventory Management Software to small and medium sized businesses, primarily wholesalers & distributors. READ MORE
